Call History

With your click-to-talk implementation, you can control all your web site calls - such as where on your site each call begins, to which one of your phone numbers the call goes, and how long the call lasts.

Call Recording

Record and listen to the conversations between your employees and your customers to evaluate the quality of your customer relation management, or to better learn what common questions your customers are having.

Voicemailg

You receive voicemail when not answered, you listen to messages at your convenience. Our system platform will automatically and instantly send you email notifications together with the message file

Mobile application

Your customers can also call you for free from their tablets or smartphones via our free calls. Download and install once our Softphone, it will be used every time your customers want to call you.

Working hours

This feature allows you to choose the times of day that web calls will be forwarded to your Agents (for each day of the week). Customers who call you outside of these hours can leave you a voicemail message.

Analytics

Unlike a regular phone call - Webcall's web calling has powerful, real time analytics. It can be used to determine where your callers are coming from on the web, monitor and measure ROI, effectiveness of marketing campaigns.

Call to multiple lines

Forward your web calls to different phone numbers (you can set working hours for each button SIP number), or forward calls to all numbers simultaneously and to specific Landline or Mobile.

Customizable design

You can select a tailor-made button from your platform management dashboard or you can customize your webcall icon button to fully match your website design or corporate identity.